Sarah Lord
Client Care Rep — Residential
Sarah is all about making clients feel confident and cared for, with crystal clear communication from day one. As a Residential Client Care Rep at Trademark, she guides homeowners through their remodels and new builds, bringing organization, creativity, and calm to every project.
She joined Trademark in 2021 and stepped into her PM role the following year, quickly earning a reputation for her attention to detail and smooth communication. She’s a proud Bellarmine University grad and believes in making even complex projects feel simple.
Outside of work, Sarah’s hanging with friends, quoting pop culture references, or spending time with her mini goldendoodles, Poppy and Josie. She loves boating on Rough River Lake, reading, traveling, and being part of a team that brings dream spaces to life.